Working With Dell Computers - Working For You
We have supported Dell Computers and recommended Dell Computer products for many years. We are proud to be regularly recommended by Dell Computers and promise to continue to provide the highest possible level of support for Dell Computers and to Dell customers
We are Microsoft Partners. Our Customer Service is Second to None. We are UK based and we only employ highly experienced, qualified staff.
Our Dell Windows Computer Recovery products simply work, and are absolutely guaranteed to be virus free (unlike many other options). If (for any reason) you cannot resolve your problem, we can usually resolve issues over the phone or by email (personal technical support is included). Customers can even bring or send the PC or laptop to us and our qualified engineers will resolve the problem (with no charge for labour).
We DO NOT advertise our complete stock. If you cannot find the correct Dell Windows XP Repair CDs - Dell Windows Computer Recovery CDs for your system, please ask about availability. We can probably help.
Dell Inspiron Vista Recovery CDs - Dell Restore Disks Recovery CDs for Dell Inspiron Computers
Dell Windows Computer Re-Install Disks
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If your Dell PC or Dell laptop computer has been attacked by a virus, or worse still; is infected with a virus which you cannot remove, the best course of action is often to re-install Windows XP with the correct Drivers and Utilities and then install quality anti virus & anti spyware programs.
If your Computer is running slowly, it could be due to a virus or Viruses. The computer could also be infected with spyware, malware or adware. If this is the case; repairing the current Windows XP installation will not help because the repair process will not remove infections. Re-installing Windows XP will wipe the hard drive & so will remove - delete viruses, malware, spyware or Adware & will also remove programs & utilities which may no longer be required.
Reinstalling Windows XP almost always allows the computer to "run faster" and the user can re-install the programs that they actually want & use.
If your Dell computer has a faulty hard disk drive (eg; if the hard drive cannot be "seen" by the computer, if it has bad sectors, bad blocks or is making a clicking or loud whirling noise), the best course of action is usually to completely replace the hard drive and reinstall Windows XP & the original software from your Recovery Partition CD. This process will usually involve replacing the hard drive & then placing the Dell Recovery CDs in the CD ROM or DVD ROM drive & re-booting the system. The computer should then boot from the Dell Recovery CDs & this will then return the computer to its original state (as new).
If you do not have the original Recovery CDs, you can reinstall Windows XP from a (Retail Version) Windows XP CD and then use our CDs to reinstall the correct Drivers and Utilities.
Hard Disk Drives - HDD Upgrades
We DO NOT advertise our complete stock. If you cannot find the correct Hard Disk Drive for your system, please ask about availability. We can probably help.
Genner Sales Web Pages
Postal address; Genner Communications, P.O. Box 653, Telford. TF3 1ZN.
General Enquiries; 01952 793050