Genner Sales UK Technical support & Computer Upgrades for Tower PCs purchased by Asda customers or staff.

Welcome to the Genner Communications - Genner Sales UK computer support site for PCs purchased from Asda.

Genner Communications are based at the e-Innovation Centre at the University of Wolverhampton, Telford & are pleased to offer free technical support on Acer Tower PCs, Elonex Tower PCs, Fujitsu Siemens Tower PCs, HP PCs & Sony PCs which were purchased from Asda UK or for Desktop PCs & Tower PCs which are owned by Asda customers & staff.

Genner Communications have considerable knowledge & experience of the supply, installation, configuration & support of Computer Hardware & Computer Upgrades. Our range of Computer Hard Disk Drives, Computer Memory Upgrades & Graphics Card Upgrades - Video Card Upgrades are specifically selected to be totally compatible with Acer Tower PCs, Elonex Tower PCs, Fujitsu Siemens Tower PCs, HP PCs & Sony PCs purchased from Asda. We can also provide a free installation - configuration service.

Kevin is a fully qualified computer engineer with over 20 years experience in fault finding - fault resolution, system installation,- configuration & product development for private individuals, small to multinational companies, to government departments, medical establishments ranging from Greenwich Hospital in London to North Merseyside Health Authority facilities & Great Ormond Street Hospital, & military installations such as the Ministry of Defence Acquisition Dept, British Aerospace, The Royal Navy Fleet Air Arm, GCHQ & AWE (Atomic Weapons Establishment).

Company policy is simply to ensure that customers PCs are fully repaired or upgraded as quickly as possible. In line with this, we can even provide (at the discretion of Genner Communications) a facility whereby customers who cannot resolve issues can send or bring their PCs to our offices at the e-Innovation Centre, University of Wolverhampton & we will fault find at no charge. We simply ask is that the customer covers postage costs.

The order processing & dispatch shifts are managed jointly by Karla, Matthew & Liam. We pride ourselves on the fact that most of our UK based customers receive their orders within 24 hours, whilst the majority of international customers receive their orders within 5 working days. This is because although many companies dispatch orders by the cheapest possible means; WE DO NOT!

We process & dispatch all UK orders from our UK offices. Virtually all orders are processed on the day of receipt & we send all UK orders by first class post, recorded delivery or via a courier service.

Alternatively; customers are welcome to collect their orders, or to bring or send their PCs for free fault diagnosis at our Headquarters at the e-Innovation Centre, University of Wolverhampton, Telford.

Computer Systems purchased from Asda are usually supported by the Computer manufacturer.

Our service simply supplements the support from the manufacturer & continues after support from the manufacturer ceases.

Genner Communications are not owned by Asda, Acer Computers, Elonex Computers, Fujitsu Siemens Computers, HP Computers or Sony Computers. We are a totally independent company who offer free, high quality technical support on the above computer brands to Asda customers.

PCs (Desktop Computers & Tower Computers) purchased from Asda are usually supported by the Computer manufacturer for a period of 12 months from the purchase date.

Our service simply supplements the support from the manufacturer & continues after support from the manufacturer ceases. Genner Communications provide free technical support for Desktop Computers & Tower Computers which were bought from Asda from the date of purchase until the computer is retired or sold.

Genner Communications are not owned by Asda & have no relationship with Asda other than providing this service. We are a totally independent company who simply offer free, high quality, honest & impartial technical support to Asda customers who have purchased a computer from Asda. Technical support is provided via a standard telephone system (calls are charged at standard rates).

Asda customers who bought a PC from Asda & require Technical Assistance can simply call our technical support line (01952 288349) during normal office hours & we will provide free Technical Support.

Genner Communications are not owned by Asda or related to Asda UK. We are a totally independent company who simply offer free, high quality, honest & impartial technical support to Asda customers & staff via a standard telephone system (calls are charged at standard rates).

Although this service was originally launched for the benefit of the owners of PCs which were purchased from Asda UK, it has now been extended to all Asda customers & staff.

Asda customers & staff who require a replacement hard disk drive, memory upgrade, graphics card upgrade etc can simply call our order processing line (01952 288346) during normal office hours & we will advise on the best solutions for your particular PC.

Asda customers & staff who require Technical Support can simply call our technical support line (01952 288349) during normal office hours & we will provide free Technical Support.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Acer Aspire E380 (ASDA Specification)

AMD Athlon 64 X2 4800+ Processor
1GB (Max 4GB) DDR2 Memory
320GB Serial ATA Hard Disk Drive
Integrated Gigabit LAN
DVD ± RW Dual Layer Drive
NVidia GeForce Go 7500LE
Vista Home Premium Edition
Hybrid TV Tuner

For hardware related technical assistance with the Acer Aspire E380, please feel free to call our Genner Communications Technical Support on 01952 288349.

The Acer Aspire E380 (as purchased from ASDA) originally came with a 320gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Aspire E380 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Aspire E380 (as purchased from Asda) originally came with 1gb of Memory (2gb recommended for Vista Home Premium Edition).

To purchase a memory upgrade for the Acer Aspire E380 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Aspire E380 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Intel Core 2 Duo E6300 ( Dual-Core )
250 GB Serial ATA-150 hard disk drive
DVD±RW (+R double layer) drive
1 GB of DDR II SDRAM memory
Intel VIIV Technology
Vista Home Premium

The Acer Aspire E700 (as purchased from ASDA) originally came with a 250gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Aspire E700 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Aspire E700 (as purchased from Asda) originally came with 1gb of Memory (2gb recommended for Vista Home Premium Edition).

To purchase a memory upgrade for the Acer Aspire E700 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Aspire E700 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Intel Pentium 4 631 Processor
1 GB DDR II SDRAM Memory
160 GB - standard - Serial ATA-150 Hard drive
DVD1RW (+R double layer) Disc Drive
Vista Home Premium

The Acer Aspire T671 (as purchased from ASDA) originally came with a 160gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Aspire T671 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Aspire T671 (as purchased from Asda) originally came with 1gb of Memory (2gb recommended for Windows Vista Home Premium Edition).

To purchase a memory upgrade for the Acer Aspire T671 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Aspire T671 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Intel. Celeron. D 360 533 MHz FSB CPU Processor
512MB DDR2 RAM Memory
80GB Hard drive
Intel Graphics Media Accelerator(GMA) 3000 with DV Graphics
XP Professional
DVD-RW Disc Drive

The Acer Power FH (as purchased from ASDA) originally came with a 80gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Power FH (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Power FH (as purchased from Asda) originally came with 512mb (0.5gb) of Memory (1 - 2gb recommended for Windows XP Professional).

To purchase a memory upgrade for the Acer Power FH (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Power FH (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Intel Pentium 4 631 Processor
1gb DDR2 4200 RAM Memory
80GB Hard drive
ATI RC415 on-die graphic solution Graphics
Vista Business Edition
CD-RW/DVD-ROM Combo Drive Disc Drive

The Acer Power F6 (as purchased from ASDA) originally came with a 80gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Power F6 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Power F6 (as purchased from Asda) originally came with 1gb of Memory (2gb recommended for Windows Vista Business).

To purchase a memory upgrade for the Acer Power F6 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Power F6 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Processor: 1 x AMD Athlon 64 3500+
Cache Memory: L2 Cache
RAM: 512 MB (installed) / 4 GB (max) - DDR II SDRAM - 533 MHz - PC2-4200
Storage Controller: Serial ATA ; IDE
Hard Drive: 1 x 80 GB - standard - Serial ATA-150
Optical Storage: CD-RW / DVD-ROM combo
OS Provided: XP Professional

The Acer Power M8 (as purchased from ASDA) originally came with a 80gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Acer Power M8 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Acer Power M8 (as purchased from Asda) originally came with 512mb (0.5gb) of Memory (1 to 2gb recommended for Windows XP Professional).

To purchase a memory upgrade for the Acer Power M8 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Acer Power M8 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

Intel Celeron 2.4 Ghz
256MB PC-333 DDR Memory expandable to 2GB
80GB 7200 IDE Hard Disk Drive
DVD/CD-RW Combo Drive
External bays: 2 x 3.5, 2 x 5.25
Expansion slots: 2X PCI, 1XAMR

To purchase a replacement Hard Disk Drive for the Esys D320 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Esys D320 (as purchased from Asda) originally came with 256mb (0.25gb) of Memory (1 to 2gb recommended for Windows XP Professional, 2gb recommended for Windows Vista)).

To purchase a memory upgrade for the Esys D320 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Esys D320 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

1 x AMD Athlon 64 3800+ Processor
1 GB (installed) / 8 GB (max) - DDR II SDRAM - 667 Memory
1 x 80 GB - standard - Serial ATA-300 Hard drive
XP Professional
DVD1RW (1R DL) / DVD-RAM Disc Drive

The Fujitsu Siemens Esprimo E5615 (as purchased from ASDA) originally came with a 80gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Esys D320 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

The Fujitsu Siemens Esprimo E5615 (as purchased from Asda) originally came with 1gb of Memory (1 to 2gb recommended for Windows XP Professional, 2gb recommended for Windows Vista)).

To purchase a memory upgrade for the Fujitsu Siemens Esprimo E5615 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.

For hardware related Technical Support with the Fujitsu Siemens Esprimo E5615 (as purchased from ASDA), please call 01952 288349.

If you purchased your Tower PC from Asda, but cannot find the correct model, please call our order processing dept on 01952 288345 or 01952 288346 or our technical support dept on 01952 288349.

1 x Pentium 4 641 3.2GHz Processor
512MB DDR2-533 - PC2-4200 Memory
1 x 80 GB - Serial ATA-300 Hard drive
ATi 256MB Shared DDR2 SDRAM Integrated Graphics
XP Professional
DVD-Reader - DVD-ROM (Serial ATA) Disc Drive

The Fujitsu Siemens Esprimo P2510 (as purchased from ASDA) originally came with a 80gb SATA HDD.

To purchase a replacement Hard Disk Drive for the Fujitsu Siemens Esprimo P2510 (as purchased from ASDA), please call 01952 288346 to order via Maestro, MasterCard, Solo, Visa, Visa Delta or Visa Electron.